In the realm of rural BFSI Banking, Financial Services, and Insurance‑ providers, the absence of reliable and high-speed internet connectivity presents a significant challenge. Our client, a BFSI service provider, operates branches across Tier 3 and Tier 4 locations.
However, their service areas and remote operations suffered from a lack of robust connectivity, impeding their ability to meet customer demands and optimize revenue generation.
Our client faced two-pronged connectivity issues. Firstly, there are areas that possess fiber connectivity but lack a reliable backup option. Here, extended outages often result in substantial business losses. The remote nature of these areas, coupled with financial constraints, limits the availability of reliable service providers.
Secondly, they serve locations through traditional VSAT Very Small Aperture Terminal‑systems with connectivity speeds as low as 128/512kbps. These outdated infrastructure options fail to meet the demands of today’s digital landscape, hindering the delivery of online services and compromising the user experience.